What is PRR HomeGuard?

PRR HomeGuard is a comprehensive program to manage the security, maintenance, and support for your computers, laptops, mobile devices, and your home network.

  • Internet Security

    Internet Security

    Dual layer corporate-strength Anti-Virus and Anti-Malware protection, remotely monitored and managed by our expert technicians round the clock

  • Scheduled Maintenance

    Scheduled Maintenance

    Monthly tune up / clean up of junk files and programs to keep your machine in tip top shape

  • Whitelisted Updates

    Whitelisted Updates

    All Windows Updates are tested before they are downloaded and installed - and all critical updates which pass the test are automatically put into place

  • 24/7/365 Help Desk

    24/7/365 Help Desk

    With full service ticket history and priority scheduling

  • Free Phone Support

    Free Phone Support

    Free advice any time, and up to 15 minutes/month of free telephone/remote support

  • Discounted Repair Rates

    Discounted Repair Rates

    For any repairs that fall outside the scope of HomeGuard, always 25% off plus instant priority repair status

  • Remote Access

    Remote Access

    Need to remotely access your computer while away from home? That's included, too!

  • Backup

    Backup

    We'll help you set up a reliable data backup system, and then we'll help you monitor it to make sure it's working

  • Peripheral Devices

    Peripheral Devices

    Devices attached to your computers like printers, external hard drives, and so on, we'll help you troubleshoot those too

  • Network

    Network

    All settings for your wireless or wired network will be documented so we can better assist you

  • Systems Inventory

    Systems Inventory

    Serial numbers, MAC addresses, IP addresses, network settings, and software license info will all be documented for your benefit and to assist with supporting you

  • ISP

    ISP

    Whether your Internet Service Provider is Comcast, CenturyLink, or someone else, we can help get results when you need them

PRR HomeGuard Pricing

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1st Computer

PC, Mac, or Chromebook

$299/yr

Home network and peripherals included.

Additional Computer(s)

$129/yr

Including Windows tablet PCs

Mobile Devices

Tablet or Smartphone, Apple or Android

$60/yr

iPhone, iPad, Samsung Galaxy, Amazon Fire HD, and many more supported devices

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Seasonal Residents

$0 extra

Spend half your time down here and half somewhere else? Our coverage and support is nationwide! Contact us to find out how it works!

  • “I really appreciate the great service & great job you are doing!”
    Peggy
    - Photographer in Naples, FL
  • “So after a 2 day debacle my computer and phone both work and my contacts are back, thanks to Apple tech support and Phil at PRR Computers!”
    Scott
    - Attorney in Fort Myers, FL
  • “I can see why you get five star reviews!”
    Martha
    - Homeowner in Estero, FL
  • “You guys are a lifesaver!”
    Jordan
    - Student in Estero, FL
  • “Everything is working faster. Thank you very much!!!”
    Patricia
    - Landscaper in Naples, FL
  • “I don’t know what you did to my computer, but thank you – much, much better!”
    Mike
    - Construction Superintendent in Fort Myers, FL
  • “PRR did a great job diagnosing and correcting an issue with our laptop and at a lower price than quoted. I’ve rarely been able to say that!”
    Dean
    - Homeowner in Estero, FL
  • “Fixed within 24 hours at a decent price. Brought in the laptop, was called in a few hours regarding the damage and price to fix… Was ready the next day.”
    Michael
    - Professor in Fort Myers, FL
  • “Thank you for your great service.”
    Dave
    - CFO in Fort Myers, FL
  • “I was freaking out, Phil! Thanks for coming to my rescue!”
    Susan
    - Homeowner in Bonita Springs, FL
  • “Phil is precise, flexible, and professional on our Mac and Windows computers. I have had very good experiences with his in-home assistance (even on a Saturday, when I desperately needed it), and also with setting up my computer and printer at the PRR shop. Phil’s telephone advice has also been very helpful.”
    Dan
    - Business Owner in Estero, FL
  • “We took our desktop computer to them to remove a virus. They took it in on a Saturday, which was very helpful, and they had it done on Monday. We took it it home and everything was back to normal on the computer. They did it for the price quoted and called us promptly when it was done. We would certainly use them again if we have any other issues.”
    Jason
    - Homeowner in Fort Myers, FL
  • “You did a great job and our laptop is running well and so much faster.”
    Marilyn
    - Homeowner in Fort Myers, FL
  • “Loving my working computer. Thanks for not giving up!”
    Melica
    - Bookkeeper in Estero, FL
  • “Have a sick computer? Whether it is for personal or business call Phil for great professional service.”
    Cheryl
    - Accountant in Bonita Springs, FL
  • “Thanks for getting this repaired so fast. You’re awesome!”
    Sue
    - Salesperson in Naples, FL
  • “My wife says her computer is blazing fast compared to what it was doing.”
    Scott
    - Business Owner in Fort Myers, FL
  • “If you have IT troubles, call Phil. He is fast, reasonable and very fair.”
    Ken
    - Homeowner in Estero, FL
  • “Phil is an incredibly passionate professional at every level of his business and endeavors. He is focused on redefining the importance of delivering excellent customer service. He is interested in sharing his incredible knowledge base on IT management for all of current & future clients. You should consider Phil now for your company and personal IT needs. He is a great resource to add to your top tier contact list.”
    Wayne
    - Insurance Agent in Naples, FL
  • “I got a quick response to my call and same day service. Very professional and competent. I called again about a week later for additional service & again received prompt, professional service.”
    Connie
    - Homeowner in Fort Myers, FL
  • “I noticed an exceptional difference/improvement in the PC performance & no more crashes. You did an exceptional great job!”
    Barbara
    - Office Professional in Naples, FL
  • “My PC ran 100% better today thank you. I really needed to be at 100% today, it made the day much easier and less frustrating.”
    Nicole
    - Office Professional in Naples, FL
  • “Phil came to pick up computer that day and returned it in a couple of days. We weren’t in a hurry and the problem got solved. This is the second time I have used Phil and the other time I was just as satisfied.”
    Ellen
    - Homeowner in Fort Myers, FL
  • “He was on time, very professional. Went to work immediately. Very pleasant, very reasonably priced. I am very satisfied.”
    George
    - Homeowner in Fort Myers, FL
  • “They arrived timely, and worked efficiently. He has great knowledge of computer system. He did a fine job.”
    Philip
    - Business Owner in Fort Myers, FL
  • “Excellent job, great communication skills on what needed to be done and why. Got right to the task and completed in most reasonable time.”
    Jim
    - Homeowner in Bonita Springs, FL
  • “Thanks for the quick service.”
    Cynthia
    - Manager in Estero, FL
  • “Thank you! Great job.”
    Amy
    - Homeowner in Fort Myers, FL